INSURANCE & BILLING INFORMATION

We’re committed to making your visit as smooth as possible. Below you’ll find everything you need to know about insurance, payments, and billing policies at our office.

INSURANCE REMINDERS

To help avoid delays and ensure accurate billing, please keep the following in mind:
• Bring Your Insurance Card: Present your most current insurance card at every visit.
• Update Us on Changes: If your insurance coverage changes, bring your new card so we can update our records.
• Check Immunization Coverage: Before vaccination appointments, confirm with your insurance provider that your child’s immunizations are covered.
• Notify Your Employer/Insurer: Let them know about any new additions to your family to ensure timely coverage.

Questions about insurance or billing?
Call our billing department at 478-330-7228.

ACCEPTED INSURANCE PLANS

We accept a wide range of insurance providers, including:
• Blue Cross Blue Shield
• United Healthcare
• Aetna
• Cigna
• Tricare East (Humana Military)
• MultiPlan / PHCS Network

PAYMENT & BILLING POLICY

Copay Collection
Copays are collected at check-in to help you leave promptly after your appointment—especially helpful during sick visits.
Payment Methods
Payment is due at the time of service. We accept:
• Cash
• Checks
• All major credit cards
• Online payments via HealowPay.com
Your copay amount is determined by your insurance provider, so please bring your card to every visit.

ACCOUNT BALANCES & STATEMENTS

• You may be reminded of any outstanding balance during your visit.
• Balances are due within 30 days of your statement date.
• We offer CareCredit for balances over $200.
• In-house payment plans are available for select balances.
• Deductibles, coinsurance, and cost shares are due after your statement is issued. We reserve the right to collect deductibles at the time of service.

Need help with a billing issue?
Our billing team is here to assist—just give us a call at 478-330-7228.